WhatsApp Pricing
WhatsApp pricing has been categorized into three different categories including:
MARKETING
Product updates, special offers, general advertisements, or promotional messages
UTILITY
Transactional messages like delivery updates or pay confirmation
SERVICE
Messages related to personalised customer support, addressing queries.
Our Price Plans
Explore Yokr's flexible price plans tailored to fit your budget and business needs, ensuring affordability without compromising on quality or features.
Basic
Unlock essential features at an affordable price with Yokr's Basic Plan, perfect for small businesses looking to streamline their customer engagement.
- Contacts Import & Export
- Broadcast Campaigns
- Retargeting Campaigns
- Canned Messages Setup
- Campaign Analytics
- Template Submission Dashboard
- Template Message APIs
- Agents up to 5 (INR 500 for every additional 5 agents)
- Multi-Agent Live Chat
- Agent Transfer
- Agent monitoring by Manager
- Chat and Agent Analytics
- Advanced Audience Filtration
- Advanced Audience Segregation
- 1200 Messages/min
- Up to 10 tags
- Up to 5 custom attributes
- Shared Team Inbox
Pro
Take your business to the next level with Yokr's Pro Plan, offering advanced tools and functionalities designed to drive growth and maximize efficiency.
- Agents Up to 15 (INR 500 for every additional 5 agents)
- Up to 100 Tags
- Up to 20 Custom Attributes
- Campaign Budgeting
- Campaign Scheduler
- Campaign Click Tracking
- Agent Freezing
- Smart Agent Routing
salient points
- Businesses can enjoy 1000 free conversations per month for Service category messages (user-initiated conversations).
- If a business replies to a user with a template message or sends a template message in an open service conversation, this opens a new conversation based on the template category.
- If a conversation involves multiple categories such as Marketing, Utility, or Service, charges will be applied separately for each category's conversation window initiated.
- Each category of messages, including Marketing, Utility, or Service, incurs its own charges. If you send messages from different categories to the same user within a 24-hour window, you will be charged for each category separately.
- When initiating a conversation in a specific category, you have a 24-hour window to chat with your customers without incurring extra charges. This provides ample time to communicate effectively.